# Compact moderation training
#### Our courses: Expertise from industry leaders

## E-learning course: A concise guide to facilitation

### Your lecturer

#### Wolfgang Steffen Coach, Managing Director Hamburg Training Institute

### Course overview
- Accessible via a web browser
- Available via the app
- 3 lessons
- 33 topics
- Live Call Coaching
- Course certificate

### Why this course?

This course is part of the [Further Training Course: Digitalisation Consultant](../../../en/academy/digitalisierungsberaterin/index.md) and helps to develop digitalisation consultancy as a new business area.

Secure your competitive edge and further your professional development with the help of lecturers who are experts in their field.

[Book a course now\!](https://community.hsp-software.de/produkt/vertriebstraining/)

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With [Wolfgang](../../../en/academy/wolfgang-steffen/index.md) In this e-learning course, you will learn facilitation techniques. During the facilitation training, you will learn how to facilitate a session today, using the appropriate tools, in a way that generates enthusiasm and thus leads to even better results.

The total duration of the course is broken down as follows:
- 2 hours of e-learning to learn the basics
- Up to 120 minutes of coaching spread over two live calls with Wolfgang

## Course content

| -------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Module 1 \(10 topics\), including the role of the moderator, common mistakes in moderation, advantages and disadvantages, and communication techniques     |
| Module 2 \(9 topics\), including questioning techniques to elicit specific details, techniques to encourage discussion, reflection and assessment       |
| Module 3 \(14 topics\), including interview techniques such as introductory rounds, card-based questioning, clustering and group discussions, and vernissages |

[Book your course now and reap the benefits\!](https://community.hsp-software.de/produkt/vertriebstraining/)