What is procedural documentation?

Procedural documentation in accordance with GoBD describes all the processes within a company or organisation that are used to record and retain business transactions relevant for tax purposes.

Who is required to draw up procedural documentation?

Every business and every freelancer is required to draw up procedural documentation. This documentation must be updated regularly.

Why create procedural documentation?

Procedural documentation is mandatory. If you are unable to provide complete and accurate procedural documentation during a tax audit, you face severe penalties. However, this documentation also offers many benefits, such as serving as a basis for process optimisation or digitalisation consultancy.

About the author

Paul Liese
Paul Liese
hsp Software

Paul Liese is the managing director of hsp Handels-Software-Partner GmbH in Hamburg. For many years, he has been involved in the Software and IT specialist with the topics relating to electronic invoicing. These include, in particular, procedural documentation, Tax CMS, transfer pricing and the internal control system. Together with his team, Paul Liese is working on the Elimination of all media breaks in accounting.

Step by step towards living documentation

Creating process documentation: everything you need to know

Process documentation in accordance with GoBD sets out all the processes of a company or a self-employed person. It records not only the process chains and workflows, but also the relevant positions and individuals responsible.

But what are the benefits for companies of drawing up procedural documentation? Who can help if a company wants to have procedural documentation drawn up? We have compiled the key information for anyone wishing to draw up procedural documentation.

Also for tax advisers

Do you work in tax consultancy? If so, you really ought to make procedural documentation a priority on your agenda. Firstly, many companies turn to their tax practice when it comes to documentation. Secondly, you can use procedural documentation as a basis for offering further services, such as process or digitalisation consultancy. And thirdly, you too are obliged to draw up procedural documentation for yourself or your firm.

Creating procedural documentation – what are the benefits for me?

Companies and freelancers are constantly being told that they should draw up procedural documentation. But what added value does documentation offer?

Benefits of process documentation:

  • The management team gets to know their own company properly – specifically, its actual current state
  • Process documentation forms the basis for process optimisation and digitalisation
  • Security during a tax audit

Decision-makers within companies believe they have a sufficient understanding of their own internal processes. However, tax accountancy firms repeatedly find that management is usually only familiar with the theoretical procedures – if at all. In day-to-day practice, completely different process chains have often become established. There may be various reasons for this.

If, for example, there is a shortage of staff or a lack of clearly defined responsibilities, many teams begin to work with what is available and improvise. Elsewhere, a new manager may bring processes learnt externally into the organisation and introduce their own procedures. The larger the organisation, the more frequently structures develop a life of their own. With process documentation, these are regularly identified, analysed and monitored.

What should be included in procedural documentation?

The process documentation is intended to record the current status of all processes within the organisation.

  • Staff duties and responsibilities, and arrangements for cover
  • Software and technology used
  • all of the company’s business processes

By maintaining procedural documentation, the company can ensure that a consistent standard of quality is upheld across all business processes. It also ensures that its own processes comply with the requirements of the accounting department and the tax authorities. Furthermore, the information contained in procedural documentation can shorten the induction period for new staff. It also enables training and development needs to be identified more quickly.

Ensure compatibility with the tax authorities

Important: Procedural documentation should not be available solely in paper form or as a Word file. Instead, you should use software that utilises the taxonomy-based XBRL format to create the documentation. This ensures that the tax authorities can access your documentation easily and without any disruption to the data format during a digital tax audit.

How do I draw up procedural documentation?

In order to draw up procedural documentation, the persons responsible for documentation must carefully record all processes within the company. Each process is described in detail. The sequence of steps is also documented, so that every action taken by the company can be traced.

The document should be reviewed regularly and updated where necessary. Out-of-date procedural documentation is not only useless, but is also unsuitable for tax audits. The company should regularly review the accuracy and relevance of its documentation – usually on an annual basis.

Creating procedural documentation within a company

Very few company managers are exactly jumping for joy when it comes to process documentation. Yet the benefits and added value far outweigh the effort involved. For most SMEs, process documentation can be drawn up in just a few hours. The annual updates take hardly any time at all. In return, the company gains a solid foundation for process optimisation, digitalisation projects and other future initiatives.

If you wish to draw up procedural documentation for your business, specialised documentation software will help you achieve your goal quickly. The cost of such software is more than offset by the time saved and the frustration avoided. The software should support the XBRL format and feature an interview mode, such as Opti.Tax from hsp. During the interview, you’ll be asked a series of questions. Based on your answers, the software automatically generates the procedural documentation – it couldn’t be simpler.

Video on creating procedural documentation using Opti.Tax
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Have procedural documentation drawn up

Many companies and self-employed professionals wish to outsource the task of compiling procedural documentation. Companies without their own tax department or specialist knowledge of documentation, in particular, have their procedural documentation drawn up externally.

The most common options:
Option 1
Hire a tax adviser or an auditor

Many law firms and tax consultancy firms offer the preparation of procedural documentation as a service.

  • Benefits for tax advisers: Much of the data required to draw up procedural documentation is already available. Furthermore, tax practice firms can use procedural documentation to provide better support and advice to their clients.

Option 2
Use the online platform

Numerous service providers offer online services that allow you to have procedural documentation drawn up via a web service.

  • The advantage of an online platform: Registration or placing an order is quick, as everything can be done online and straight away.

  • Disadvantages of an online platform: The lack of personal contact reduces the quality of the advisory service. As the service providers do not know you, they are unable to address specific circumstances and details that a tax adviser would have immediately picked up on. Furthermore, you do not have a personal point of contact immediately to hand should, for example, questions or objections arise during a tax audit.
Creating procedural documentation for others

Many self-employed people and businesses turn to their tax or accountancy firm for advice on procedural documentation. For tax advisers and auditors, this means:

  • With the necessary expertise, additional revenue is possible
  • The documentation can be used as a basis for further business areas
  • The software used to create procedural documentation should be suitable for seamless collaboration with clients, for example through an integrated cloud service

If you work in tax consultancy or auditing, you should draw up your first set of documentation for yourself or for your firm. This will enable you to gain initial practical experience, identify any areas for improvement within your firm, and fulfil your obligations to the tax authorities.

Decision-making guide: Should I draw up my procedural documentation myself – or have it drawn up for me?

You should Drawing up procedural documentation yourself and keep up to date if you:

  • have manageable processes, for example as a freelancer or small business owner
  • have a specialist or specialist department within the organisation who can draw up procedural documentation

  • are a professional in the fields of tax consultancy or auditing who would also like to offer procedural documentation as a service

You should Have procedural documentation drawn up, if you:

  • have complex processes and/or a wide range of responsibilities
  • do not wish to worry about the issue of procedural documentation

  • would like to be reminded when the documentation needs updating
  • want to ensure that you receive support should you be subject to a tax audit
  • would like to be advised as part of the documentation process
  • would like an external perspective to enable a reliable assessment of their own processes
  • wish to make use of the documentation as a basis for further consultancy services, such as process optimisation and digitalisation

Get a free consultation now

Software for process documentation: Opti.Tax for tax practices and businesses

Thousands of tax practices, accountants and businesses are tackling the issue of procedural documentation with an innovative software solution made in Germany: Opti.Tax. With this intelligent taxonomy software and the outstanding hsp service, you can easily tick off all your documentation tasks:

  • Documenting processes
  • Identifying weaknesses
  • Discover digital opportunities

Reliable, intuitive to use, GoBD-compliant: with Opti.Tax, you have the right tool for creating genuine VAT documentation with ease.

Packshot of the Opti.Tax software documentation

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A software solution that sets new standards

The benefits of using Opti.Tax for your procedural documentation

Clear and well-organised

You can easily create clearly structured procedural documentation that is both comprehensive and coherent – presented in both text and graphical form.

Simple

Use interview mode when creating the documentation. The procedural documentation is generated automatically as you answer the questions.

Quick

Opti.Tax provides sample documentation for businesses across a wide range of sectors. Simply download, customise and save valuable time.

Certainly

Create documentation that can be easily accessed by independent third parties. Use software that processes your sensitive data securely.

Apply for BAFA funding directly in Opti.Tax

The Federal Office for Economic Affairs and Export Control (BAFA) provides funding for consultancy services used by businesses. If you work in tax consultancy, you can, for example, advise your clients on digitalisation – and at the same time apply for funding on their behalf for this service.

With the ‘Consultancy Support’ module in Opti.Tax, you can do all this directly within the software:

  1. Applying for accreditation with the BAFA: You can easily compile all your documents in Opti.Tax.
  2. Create a consultancy report: You advise your client and use Opti.Tax to draw up a well-structured advisory report.
  3. Applying for BAFA funding: You can submit your grant application easily and conveniently using the software.
Amount of the BAFA consultancy grant

Location of the advisory permanent establishment

Flow rate

Maximum grant

  • New Federal States (excluding the State of Berlin and the Leipzig region)
  • Lüneburg region
  • Trier region

80 %

2800 €

  • Old federal states (excluding the Lüneburg region and the Trier region)
  • State of Berlin
  • Leipzig region

50 %

1750 €

Eligible consultancy costs:

Consultancy costs that are not eligible for funding:

  • Consultancy firm’s fee
  • any travel expenses incurred by the consultancy firm
  • Value Added Tax
  • Certification costs

Source: Federal Office for Economic Affairs and Export Control (BAFA), Information Sheet on Grants, Payments and Proof of Payment dated 1 January 2023. No guarantee can be given as to the accuracy or currency of the information provided.

Special offer: guided BAFA accreditation included!

Are you up to your ears in work and haven’t yet been accredited by the BAFA? No problem: when you order Opti.Tax, you’ll receive a step-by-step guide to BAFA accreditation free of charge!

  • personal digital tutorial
  • Step by step towards accreditation
  • Eligibility criteria for funding

Creating process documentation with clients

Many companies combine the tax expertise of their tax consultancy with the business-strategic aspect of procedural documentation. In this context, it is particularly important that the software solution used is a digital collaboration between the law firm and the client enables. Opti.Tax not only enables this, but also takes seamless communication between tax firms and businesses to a whole new level.

The Opti.Tax software solution offers a wide range of features for the joint creation and maintenance of procedural documentation. These include interfaces with taskplace.de and steuerbuero.online, seamless data requests and retrieval via the Opti.Tax Cloud, and more.

Developed for you in Hamburg

Why so many professionals put their trust in hsp
Julian Rodewald is our support team leader

Excellent support

A software solution is only as good as the support that comes with it, particularly when it comes to specialist software. That is why we offer you:

  • Comprehensive onboarding with a personal appointment for you or your staff
  • Personal assistance from our support team led by Julian Rodewald
  • A comprehensive help centre with countless technical questions and answers about the software

ADKL: Tax advisers Lisa Hägele and Tobias Polka use the Opti.Tax software

Unrivalled practical relevance

Only experts know what professionals like you really need. That is why we work with leading law firms:

  • Experts in the field support our software development
  • Strong partners: ADKL, Energiesozietät, Schröder & Partner, Clostermann & Jasper, and others.

  • New features are regularly implemented in response to customer requests

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Made in Germany

Our development, testing and support teams are based in Hamburg. Our servers are located in Munich. There are good reasons for this:

  • All data is processed in accordance with strict EU legislation and the GDPR

  • You need to be able to rely on software and support – and that’s only possible locally
  • We need to be just as familiar with German laws and regulations as you are

More on the subject of process documentation

About hsp – Software innovation made in Germany

We eliminate media breaks for you

Since 1991, hsp Handels-Software-Partner GmbH has been developing professional software solutions for tax consultancy and audit firms, as well as for businesses.

Our taxonomy software Opti.Tax has established itself amongst discerning professionals in the DACH region as the reliable, high-performance and long-term solution for electronic invoicing. The digital tools for legally required, GoBD-compliant documentation are particularly popular.

Practical relevance, up-to-date content and genuine service

Our software modules are developed in close collaboration with experienced partner firms such as Energiesozietät GmbH for internal control systems (IKS), ADKL Abels Decker Kuhfuß & Partner mbB for transfer pricing, and Schröder & Partner for the digital pension file. In this way, we ensure that the features in Opti.Tax are tailored to the real-world challenges of day-to-day professional practice.

Regular updates ensure that changes to legislation and new requirements are incorporated into the software in a timely manner. In addition, we support you with a comprehensive range of service and support offerings, e-learning courses, access to the hsp Community, our weekly live broadcast „hsp live at 11“ and much more.

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